1. Shipping Charges
At Taybaz.com, we believe in making your shopping experience hassle-free. Therefore, we proudly offer complimentary delivery services throughout Pakistan. Say goodbye to shipping costs!
2. Dispatch Time
Once your order is confirmed, we swing into action. Typically, within 7- 8 business days, your items will be dispatched from our warehouse. Please note that our warehouse operates on Monday to Friday during standard business hours, with the exception of national holidays when operations are paused. We always strive to keep any potential shipment delays to a minimum during these times.
3. Delivery Address Alteration
Need to change your delivery address? No problem! You can make changes before we dispatch your order, ensuring your items reach you where you want them.
4. Parcels Damaged In Transit
Your satisfaction is our priority. If you come across a damaged parcel during transit, kindly reject it if possible and promptly contact our dedicated customer service team. If the parcel arrives in your absence, don't worry. Reach out to our responsive customer support at:
Phone: 0318-461-9100 Email: info@taybaz.com
5. Items Delayed
In case an item faces production-related delays, worry not. We'll dispatch the ready items right away, and the remaining items will follow as soon as they are prepared.
6. Tracking Updates
Stay informed! Upon dispatch, you'll receive an SMS from our courier partner containing your tracking ID. This unique code allows you to monitor your shipment's journey to your doorstep.
7. Exceeded Delivery Time
If the expected delivery time is exceeded, we encourage you to get in touch with us. Our team will conduct a thorough investigation to ensure everything is on track.
8. Cancellations
Change of plans? We understand, you can cancel your order at any point before confirmation, no questions asked.
9. Customer Support
We're here to assist you. For all your queries and concerns, feel free to connect with our customer service team via email at: info@taybaz.com
At Taybaz.com, we're dedicated to delivering not just products, but a delightful shopping experience. Your satisfaction is our success. Happy shopping!